Returns & Refunds

We want you to love your Graybellion purchase. If something isn't right, we're here to help.

Return Window

You may request a return within 10 days of receiving your order.

To begin a return, fill out the form below with your order number and the reason for your return. We'll send you instructions along with a return shipping label if your return is approved.

Return Eligibility

To be eligible for a refund:

  • Items must be unworn, unwashed, and unused.

  • Items must be returned in their original condition.

  • Returns must be postmarked within the approved return period.

Once we receive and inspect your return, we'll notify you of the status of your refund.

Refunds

Approved refunds will be issued to your original method of payment. Please allow 5–10 business days for your financial institution to process the refund after it has been issued.

Original shipping charges are non-refundable unless the return is the result of our error or a defective item.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery at rebel@graybellion.com.

Please include:

  • Your order number

  • A brief description of the issue

  • Clear photos of the item and packaging

We'll make it right as quickly as possible by replacing the item or issuing a refund.

Custom Printed Products

Each Graybellion item is custom printed just for you after you place your order. Because of this, we cannot accept returns or exchanges for:

  • Ordering the wrong size

  • Changing your mind

  • Buyer preference

Please review our sizing information carefully before placing your order.

Exchanges

At this time, we do not offer direct exchanges. If your item is eligible for return, you may return it for a refund and place a new order.

Questions?

If you have any questions, we're always happy to help.

Email: rebel@graybellion.com

REFUND REQUEST FORM